ANSWERS

General

1. Can I buy a car as a private car buyer?
Yes, but we don't know the law of your country regarding this. We cannot offer advice on the method you use to acquire a car or introduce you to a car dealer. Depending on the country, you may not be able to import some car models. You need to check your country's registration laws before you begin the purchasing process.
2. Can I buy a car/cars which are not listed on your stocklist?
Yes, you can. Please click "this page" , and send us detail.
3. Do you give any warranty for the vehicles?
No, we don't give any warranty, but we disclose any interior/exterior damage, the distance the car has been driven, etc. We report this information in accordance with our vehicle grading system(Inspection Grade) by our inspector after doing general maintenance, so you can understand the condition of the car you are buying.

Payment

1. How To Make Payment?
We accept all payment via bank wire transfer (T/T) only, at moment. We do not accept any payment by credit card and other mode. So please make wire transfer only in our bank account. Please note that all bank transfer charges should be paid by customer.
2. Where to send payment?
Please click "About Us" on top page.
3. Do you accept Credit Cards?
Credit card payment is currently NOT available.
4. Do you deal with foreign currencies?
Currently, you can pay in either Japanese Yen or US Dollar. If you would like to pay in other currencies, please contact us.
5. What are your payment terms?
Payment term is 100% advance money in either Japanese yen or US dollar by T/T.
Payments must be done within 3 business days from the INVOICE date.
If not, your order will be automatically cancelled.

Shipping

1. How much is shipping Charge?
Please ask us because shipping charges are different each country each car.
2. Can I insure my shipment ?
Insurance is not included in the cost of shipping, but if you inform us of your wish to insure your shipment during the order process, we can get insurance for you at an extra charge.
3. How long will it take to reach us ?
It may take about 3 to 6 weeks from Japanese port to your destination port after shipping. We use best shipping company for your destination port as per services. We have tie-up with different shipping companies for different destination ports.
4. What documents we will receive?
We will send following documents :
1. Bill of Lading
2. Insurance expiration letter (this will NOT be included if your order is C&F or FOB )
3. Inspection Certificate (if "Pre-export Inspection" is required by your Government)
4. Export Certificate (or "Cancellation of Registration" / "De-registration" Certificate)
5. Invoice(s)

You will receive these documents by DHL.

TESTIMONIALS

Dear Suzuki san,

Hi, We are happy for the quality of that, the same you present to us before buying it. Thank you very much for all and I will be intouch with you for other possibilities to buy cars from Japan Bets regards, Dr Raoul MPOYI NGAMBWA REPUBLIQUE DEM. DU CONGO...

Dr Raoul MPOYI NGAMBWA D.R Congo
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NEWS 2017-05-24more »

I repaired Suzuki Swift.
I repaired Suzuki Swift.

  Hello, this is Ikeda. Japan is hot recently like summer. Because I like summer, I am very glad, but I do not want to tan. I repaired the Suzuki Swift of the Japanese visitor today. The mode actuator of the air-conditioner was broken, and this car was not able to change the ventilation mode &h...

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